Privacy Policy

Last Updated: September 1, 2026

FC Network (“FC Network”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use the FC Network website, platform, applications, services, accommodation services, events, and other services provided by FC Network (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

FC Network is operated by:

1504637 B.C. LTD
Business Registration Number: 708166152BC0001
203-103 Powell Street
Vancouver, BC V6A 1G2
Canada

Customer Service: +1 249-402-7744
Email: [email protected]

2. Information We Collect

Depending on how you use our Services, we may collect the following information:

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Telephone or mobile number

  • Billing and payment information

  • Account and login information

  • Company or organization information

  • Booking and accommodation information

  • Event registration information

  • Information submitted through forms or applications

  • Communications and inquiries submitted to us

  • Any other information you voluntarily provide

2.2 Information Collected Automatically

When you access our website or Services, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Time zone

  • Website pages visited

  • Referring website

  • Date and time of access

  • General usage and interaction information

We may use cookies, pixels, analytics tools, and similar technologies to collect this information.

3. How We Use Your Information

We may use personal information for purposes including:

  • Creating and managing your FC Network account

  • Providing and operating our Services

  • Processing bookings and reservations

  • Processing payments and refunds

  • Communicating with you about your account or transactions

  • Providing customer support

  • Managing events, memberships, and community activities

  • Sending service-related notifications

  • Improving our website, platform, and Services

  • Understanding how users interact with our Services

  • Preventing fraud, abuse, and unauthorized activity

  • Maintaining the security and integrity of our Services

  • Complying with applicable laws and legal obligations

  • Sending marketing communications where permitted by law and where appropriate consent has been obtained

4. Payments

Payments may be processed through third-party payment service providers.

FC Network generally does not directly store complete payment card details on its own systems. Payment information may be collected and processed by the applicable payment service provider in accordance with its own privacy policy and security practices.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Operate and secure our website;

  • Remember user preferences;

  • Understand website traffic and usage;

  • Improve website performance;

  • Measure marketing effectiveness; and

  • Provide relevant communications or advertising where permitted.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some Services.

6. How We Share Information

We may share personal information where reasonably necessary to provide and operate our Services.

This may include sharing information with:

  • Payment processors;

  • Technology and hosting providers;

  • Customer-support providers;

  • Analytics and marketing service providers;

  • Accommodation and hospitality partners where required to fulfill a booking;

  • Event and service partners;

  • Professional advisers;

  • Government authorities or law-enforcement agencies where legally required; and

  • Other service providers acting on our behalf.

We do not sell personal information to third parties for their own independent use.

Where we use service providers to process personal information on our behalf, we take reasonable steps to require appropriate confidentiality and security measures.

7. Accommodation and Booking Information

If you use FC Network accommodation or reservation services, we may share necessary information with the relevant hotel, accommodation provider, or service partner to fulfill your reservation.

This may include information such as your name, contact information, booking details, arrival and departure information, and other information reasonably required to provide the accommodation service.

8. International Transfers

FC Network is operated by a company located in Canada, and our service providers or business partners may be located in different countries.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services;

  • Maintain business and transaction records;

  • Resolve disputes;

  • Prevent fraud and abuse;

  • Comply with legal, accounting, or regulatory obligations; or

  • Protect our legitimate business interests.

When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.

10. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information in certain circumstances;

  • Withdraw consent where processing is based on consent;

  • Object to or restrict certain processing;

  • Request information about how your personal information is used or disclosed; and

  • Lodge a privacy complaint with the applicable privacy regulator.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

Where permitted by applicable law, we may send you information about FC Network, events, services, offers, or other activities.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

You will continue to receive essential service-related communications where necessary to provide the Services.

13. Children's Privacy

Our Services are not intentionally directed toward children who are below the minimum age permitted to use the applicable Services under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe that a child has provided personal information to us improperly, please contact us.

14. Third-Party Websites and Services

Our website or Services may contain links to third-party websites, applications, payment providers, accommodation providers, or other services.

FC Network is not responsible for the privacy practices, content, or security of third-party services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

1504637 B.C. LTD
Operator of FC Network

Address:
203-103 Powell Street
Vancouver, BC V6A 1G2
Canada

Customer Service: +1 249-402-7744
Email: [email protected]

We will make reasonable efforts to respond to privacy inquiries within a reasonable period and in accordance with applicable law.